Symphony
Call Center Operations
Acombina Symphony combines everything you need for your healthcare organization’s call center operations in one place.
- Minimize training with step by step guidance and integrated knowledge base for call center operators
- Search and filter patients and providers
- Set appointments, callbacks, tasks, reminders, and appointments
- Email and SMS messaging with full accountability
- Track call metrics
Ensemble
Provider Directories and Matching Solutions
Acombina Ensemble provides data management, listing, search, directory tools to help your
organization match patients with the right providers.
- Boost patient acquisition and retention with white-labeled online directory, and search engine.
- Reduce average length of stay by more efficiently placing patients into post-acute facilities
- Maximize in-network referrals with tracking and analytics tools
Virtuoso
Health Data Science
Acombina Virtuoso is a healthcare analytics process that is scalable to any size of
organization. Work with your existing data warehouse investments to get the most out of your data.
- Benchmark average length of stay and identify inefficiencies
- Support capacity planning and predict resource usage to reduce costs
- Determine the effectiveness of your provider matching
- Calculate patient lifetime value
- Determine the right audience targeting for campaigns
- Identify cross-sell and upsell opportunities
